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Discussion 06.1

Identifying Trauma Triggers and Ensuring Emotional Safety

How to create emotionally safe online environments.

4 messages

Johanna

Question

We talk a lot about emotional safety in sessions, meaning how the conversation is handled. I am starting to think there is a second kind I have been ignoring, which is whether the session itself puts a woman at risk at home. Is that a separate subject or the same one?

Mentoring team

Reply

Treat it as separate, because the two need different work. How you handle a difficult subject in a conversation is one skill. Whether taking part in mentoring leaves a trail that gets her into trouble is a different one, and it is the one guidance services usually think about last.

The trail is longer than people expect. A calendar invitation, an appointment reminder, a message notification on a lock screen, a name in a contact list, a browser history, a course confirmation email, a file downloaded to a shared computer, a photo posted from a group session. Any one of those can be read by someone else in the household.

What to do about it is procedural, not emotional. Ask her which channel is safe and what a message from you may say. Agree what name to be saved under. Do not put the subject of the session in a subject line. Do not send anything that must not be seen aloud on a lock screen. Ask before adding her to anything with other people in it.

Johanna

Reply

We do take photos at group sessions and put them in reports for the funder. I had not thought of that as a risk at all.

Mentoring team

Reply

It is one of the bigger ones, and consent given in a room full of people is not a good basis for it. Someone who does not want to be photographed has to object in front of everyone, which most people will not do.

A workable version: ask individually and in advance, make the default no rather than yes, offer a way to take part that is out of shot rather than making her leave, and say specifically where the photo goes. A report to a funder, a public web page and a social media post are three different levels of exposure and people answer differently about each. And check whether any consent you already hold actually covers where those photos ended up.

The general rule is worth writing into your procedures. Any activity that makes her findable, or that shows she was somewhere at a given time, needs asking about separately from the mentoring itself.

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